(SAECO Machine Repair Service & Office Coffee Service)

SAECO Espresso Machine Repair Service:

CoffeeTico Services ™ is trained and certified by SAECO to provide maintenance, technical support, and machine repair on SAECO espresso machines for home, office, and business in Maryland, Virginia and Washington, D.C. Area.

Our Location:

CoffeeTico Services ™ is located in Montgomery County, Maryland. Our address is:

11504 Paramus Drive
Gaithersburg, Maryland 20878

FREE Espresso Machine Diagnostic:

CoffeeTico Services ™ will perform FREE machine diagnostic to identify component failure. Prior to commencing any repair and/or cleaning service, CoffeeTico Services ™ will provide an estimate of repair work (FREE). CoffeeTico Services ™ will not begin any repair and/or cleaning work until obtaining approval from customer.

Espresso Machine Repair Service includes:

• Machine Diagnostic Includes: Complete diagnostic check of all components.
• Machine Cleaning Includes:
  • Complete external cleaning: Components will be degreased and any coffee beans or residuals will be removed. Brew group will be re-lubricated.
  • Complete internal cleaning. We will clean coffee beans and residuals; remove and clean burrs; and, clean doser channel components. Grinder will be reset. Descaling will be performed.
• Repair Service Fee - Flat Rate.
• Parts and Replaceable Components are Additional Cost: CoffeeTico Services ™ will contact you, after diagnostic check, if there are any damaged parts or components. All replacement parts are SAECO parts and an hourly charge to replace them will apply. We will provide you with an estimate of the cost to repair (parts + labor + shipping) and we will not begin repairs until you have authorized us to replace the parts.
• Repair Services Warrantee: CoffeeTico Services ™ machine repair service is warranted for 90 days.

Have technical questions?

Give us a call at 301-424-3818 or contact us using our form or e-mail us at customerservice@coffeetico.om. We will be glad to help you!

Want to replace your machine?

Give us a call at 301-424-3818 or contact us using our form or e-mail us. CoffeeTico Services ™ is ready to help you by providing you with a choice of the best machine types for your needs and budget.

As a factory Authorized Retailer and Service Repair Center for Saeco, CoffeeTico Services ™ has access to a great selection of like new, reconditioned espresso machines. Some of these espresso machines have been discontinued, others have been returned or have been demo machines. These like-new machines come with a six (6) month warranty. Contact us as for machine availability. 

NEW!         OFFICE COFFEE SERVICES (OCS)         NEW!

NEW! CoffeeTico Services™ is now offering Office Coffee Service (OCS) that includes machine rental and office coffee service for your office and/or business in the Washington, D.C., Maryland and Northern Virginia area. You, your employees and your customers can enjoy great gourmet coffee without the purchase cost of a machine! Contact us for more information.

Why lease?

• It can be tax deductible.
• Rental payments are an operating expense.
• Preserves your working capital.