(Espresso Machine Repair Service & Office Coffee Service)

SAECO, GAGGIA & Solis Espresso Machine Repair Service:

CoffeeTico Services ™ is trained and certified by SAECO, GAGGIA & Solis to provide maintenance, technical support, and machine repair on SAECO, GAGGIA & Solis espresso machines for home, office, and business in Maryland, Virginia and Washington, D.C. Area.

To expedite the process, fill out the Machine Service/Repair Request Form below if shipping your machine to us or when delivering your machine. (This form also provides information on how to pack and ship your machine).

Our Location:

CoffeeTico Services ™ is located in Montgomery County, Maryland. Our address is:

11504 Paramus Drive
Gaithersburg, Maryland 20878

FREE Espresso Machine Diagnostic:

CoffeeTico Services ™ will perform FREE machine diagnostic to identify component failure. Prior to commencing any repair and/or cleaning service, CoffeeTico Services ™ will provide an estimate of repair work (FREE). CoffeeTico Services ™ will not begin any repair and/or cleaning work until obtaining approval from customer.

Espresso Machine Repair Service includes:

• Machine Diagnostic Includes: Complete diagnostic check of all components.
• Machine Cleaning Includes:
  • Complete external cleaning: Components will be degreased and any coffee beans or residuals will be removed. Brew group will be re-lubricated.
  • Complete internal cleaning. We will clean coffee beans and residuals; remove and clean burrs; and, clean doser channel components. Grinder will be reset. Descaling will be performed.
• Repair Service Fee - Flat Rate.
• Parts and Replaceable Components are Additional Cost: CoffeeTico Services ™ will contact you, after diagnostic check, if there are any damaged parts or components. All replacement parts are SAECO, GAGGIA & Solis parts and an hourly charge to replace them will apply. We will provide you with an estimate of the cost to repair (parts + labor + shipping) and we will not begin repairs until you have authorized us to replace the parts.
• Repair Services Warrantee: CoffeeTico Services ™ machine repair service is warranted for 90 days.

Have technical questions?

Give us a call at 301-424-3818 or contact us using our form or e-mail us at customerservice@coffeetico.om. We will be glad to help you!

Want to replace your machine?

Give us a call at 301-424-3818 or contact us using our form or e-mail us. CoffeeTico Services ™ is ready to help you by providing you with a choice of the best machine types for your needs and budget.

Also as a factory Authorized Retailer and Service Repair Center for SAECO, CoffeeTico Services ™ has access to a great selection of like-new, reconditioned espresso machines. Of the like new and reconditioned espresso machines, some have been discontinued, others have been returned or have been demo machines. These like-new machines and reconditioned machines come with a six (6) month warranty. Contact us as for machine availability. 

NEW!         OFFICE COFFEE SERVICES (OCS)         NEW!

NEW! CoffeeTico Services™ is now offering Office Coffee Service (OCS) that includes machine rental and office coffee service for your office and/or business in the Washington, D.C., Maryland and Northern Virginia area. You, your employees and your customers can enjoy great gourmet coffee without the purchase cost of a machine! Contact us for more information.

Why lease?

• It can be tax deductible.
• Rental payments are an operating expense.
• Preserves your working capital.